General
What are health supplements?
Health supplements are products designed to provide essential nutrients that may not be consumed in sufficient quantities through diet alone. They include vitamins, minerals, proteins, amino acids, and other beneficial compounds that support overall health and fitness goals.
Are your supplements vegetarian?
Yes, most of our supplements are vegetarian. Please check individual product descriptions for specific details. We clearly label all products with their dietary classifications to help you make informed choices.
Who can use these supplements?
Our supplements are suitable for adults, gym-goers, athletes, and anyone looking to improve their health and wellness. However, we recommend consulting with a healthcare professional before starting any new supplement regimen, especially if you have pre-existing medical conditions or are pregnant/nursing.
Do I need a prescription?
No, our supplements are available without a prescription. However, we always recommend consulting your doctor if you have any medical conditions or are taking medications to ensure there are no interactions.
How do I store the supplements?
Store in a cool, dry place away from direct sunlight and moisture. Keep the container tightly closed when not in use. Do not refrigerate unless specifically mentioned on the product label. Keep out of reach of children.
Are your products tested for quality?
Yes, all our products undergo rigorous quality testing and are manufactured in certified facilities. We follow strict quality control measures to ensure purity, potency, and safety of every product.
What makes SportzNutritions different?
We're founded by a bodybuilder and a licensed pharmacist who understand both the practical and scientific aspects of supplementation. All our products are zero sugar, transparently labeled, and formulated with science-backed ingredients at effective dosages.
Usage & Dosage
How should I take supplements?
Follow the instructions on the label or consult a nutritionist for a personalized plan. Generally, supplements should be taken with water. Some are best taken with meals, while others work better on an empty stomach. Timing can vary based on the supplement type.
Can I take multiple supplements together?
Yes, many supplements can be taken together. However, it's important to follow recommended dosages and timing. For example, protein can be combined with creatine, but some vitamins are better absorbed when taken separately. Check individual product guidelines or consult our team.
What is the recommended dosage for protein powder?
Typically, 1-2 scoops (25-50g) per day, depending on your protein requirements and fitness goals. Athletes and those doing intense training may need more. Calculate your daily protein needs based on your body weight (1.6-2.2g per kg) and adjust accordingly.
When is the best time to take protein?
Post-workout is ideal for muscle recovery, but you can also take it as a meal replacement or snack. Morning protein intake can help with satiety throughout the day. The most important factor is meeting your daily protein target.
How much creatine should I take?
The standard dosage is 3-5g per day. A loading phase of 20g per day (split into 4 doses) for 5-7 days can help saturate muscles faster, but it's optional. Consistent daily intake is more important than timing.
Can I take supplements on an empty stomach?
It depends on the supplement. Protein and creatine can be taken on an empty stomach. However, multivitamins and some other supplements are better absorbed with food. Check the product label for specific recommendations.
What happens if I miss a dose?
Simply take your next scheduled dose. Don't double up to make up for a missed dose. Consistency over time is more important than individual doses. Supplements work best when taken regularly as part of your daily routine.
Ingredients
Do your products contain sugar?
No! All SportzNutritions products are ZERO SUGAR. We use natural stevia for sweetening, ensuring you get great taste without the empty calories or blood sugar spikes associated with sugar.
What type of protein do you use?
We use high-quality whey protein isolate and whey protein concentrate. Our isolate is 90%+ protein with minimal lactose and fat, while our blend combines isolate and concentrate for a balanced amino acid profile and great taste.
Are there any artificial ingredients?
We minimize artificial ingredients wherever possible. Our products use natural flavors and stevia for sweetening. We're transparent about every ingredient on our labels - no proprietary blends or hidden ingredients.
Is your creatine micronized?
Yes, we use micronized creatine monohydrate, which dissolves better in water and is easier on the stomach. It's the most researched and effective form of creatine available.
Do your products contain allergens?
Our whey protein products contain milk derivatives. We clearly label all allergens on product packaging. Our manufacturing facility follows strict protocols to prevent cross-contamination. Always check the label if you have specific allergies.
What is stevia and is it safe?
Stevia is a natural, zero-calorie sweetener derived from the stevia plant. It's been extensively studied and is recognized as safe by food safety authorities worldwide. Unlike artificial sweeteners, it doesn't spike blood sugar levels.
Are your products third-party tested?
Yes, our products are manufactured in certified facilities and undergo third-party testing for purity and potency. We maintain the highest quality standards to ensure you get exactly what's on the label.
Shipping & Returns
What is your shipping policy?
We offer free shipping on orders above ₹999. Standard delivery takes 5-7 business days. We ship across India through reliable courier partners. You'll receive tracking information once your order is dispatched.
Do you ship internationally?
Currently, we only ship within India. We're working on expanding our international shipping options. Stay tuned for updates!
How can I track my order?
Once your order is shipped, you'll receive a tracking link via email and SMS. You can use this to monitor your delivery status in real-time. You can also check your order status in the 'My Orders' section of your account.
What is your return policy?
We accept returns within 7 days of delivery if the product is unopened and in original packaging. For damaged or defective products, please contact us immediately with photos, and we'll arrange a replacement or refund.
How do I initiate a return?
Contact our customer support team at info@sportznutritions.com or call +91 88377 77054 with your order details. Our team will guide you through the return process and arrange pickup if applicable.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive and inspect the returned product. The amount will be credited to your original payment method.
What if my product arrives damaged?
Please contact us immediately with photos of the damaged product and packaging. We'll arrange for a replacement or full refund at no additional cost to you. Your satisfaction is our priority.
Can I change my delivery address after ordering?
Yes, if your order hasn't been dispatched yet. Contact us immediately at +91 88377 77054 or via WhatsApp, and we'll update your delivery address. Once dispatched, address changes may not be possible.
Safety & Side Effects
Are there any side effects?
When taken as directed, our supplements are generally safe with minimal side effects. Some people may experience mild digestive discomfort initially. If you experience any adverse reactions, discontinue use and consult a healthcare professional.
Can I take supplements if I'm pregnant or nursing?
We strongly recommend consulting your doctor before taking any supplements during pregnancy or while nursing. Your healthcare provider can advise on what's safe for you and your baby.
Are your products safe for teenagers?
Our products are formulated for adults (18+). For teenagers, we recommend consulting a pediatrician or nutritionist to determine appropriate supplementation based on individual needs and development stage.
Can I take supplements with medications?
Some supplements may interact with medications. Always consult your doctor or pharmacist before combining supplements with prescription medications to avoid potential interactions.
What if I have a medical condition?
If you have any pre-existing medical conditions (diabetes, kidney disease, heart conditions, etc.), please consult your healthcare provider before starting any supplement regimen. They can advise on safety and appropriate dosages.
Is creatine safe for kidneys?
Research shows that creatine is safe for healthy individuals when taken at recommended doses. However, if you have pre-existing kidney conditions, consult your doctor before use. Stay well-hydrated when taking creatine.
Can supplements cause allergic reactions?
While rare, allergic reactions are possible. Check the ingredient list carefully if you have known allergies. Our whey products contain milk derivatives. If you experience any allergic symptoms, stop use immediately and seek medical attention.
Results & Effectiveness
How long before I see results?
Results vary by individual and product. Protein supplements support daily recovery, while creatine may show strength improvements in 2-4 weeks. Consistency with supplementation, training, and nutrition is key. Most users notice improvements within 4-8 weeks.
Will supplements alone help me build muscle?
No, supplements support your fitness goals but aren't magic pills. You need proper training, adequate nutrition, and rest. Supplements fill nutritional gaps and enhance recovery, but they work best as part of a complete fitness program.
Can I lose weight with your supplements?
Supplements can support weight loss by helping you meet protein needs while managing calories. Protein increases satiety and preserves muscle during calorie deficits. However, weight loss ultimately requires a calorie deficit through diet and exercise.
Do I need to cycle off supplements?
Most supplements like protein and multivitamins don't require cycling. Creatine can be taken continuously without cycling. However, some people prefer to cycle certain supplements. Consult with a nutritionist for personalized advice.
What's the difference between isolate and concentrate?
Whey isolate is 90%+ protein with minimal lactose and fat, making it ideal for those who are lactose-sensitive or want maximum protein per serving. Whey concentrate is 70-80% protein with more lactose and fat, offering a creamier taste and better value.
Can women use your products?
Absolutely! Our supplements are suitable for both men and women. Protein, creatine, and vitamins work the same way regardless of gender. Dosages may vary based on body weight and goals, not gender.
Will creatine make me bulky?
No, creatine doesn't directly cause muscle growth. It helps you train harder by improving strength and power output, which can lead to better results over time. Any weight gain is typically water retention in muscles, which is normal and beneficial.
Payment & Account
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and digital wallets through our secure payment gateway powered by Razorpay. All transactions are encrypted and secure.
Is it safe to pay online?
Yes, absolutely. We use Razorpay's secure payment gateway with 256-bit SSL encryption. Your payment information is never stored on our servers and is processed securely by certified payment processors.
Can I pay cash on delivery?
Currently, we only accept online payments. This helps us process orders faster and offer better prices. All online payments are secure and protected.
Do you offer EMI options?
Yes, EMI options are available on orders above ₹3,000 through select credit cards and payment partners. You'll see available EMI options during checkout.
How do I create an account?
You can create an account during checkout or by clicking 'Sign Up' in the header. Having an account lets you track orders, save addresses, and get faster checkout on future purchases.
I forgot my password. What should I do?
Click on 'Forgot Password' on the login page and enter your registered email. You'll receive a password reset link. If you don't receive it, check your spam folder or contact support.
Can I modify my order after placing it?
If your order hasn't been dispatched, contact us immediately at +91 88377 77054 or via WhatsApp. We'll try our best to modify it. Once dispatched, modifications aren't possible, but you can return the product as per our return policy.
